S.L.A.M. Resource 
 We provide back-of-the-book indexing services. 
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SUSAN LYNN BROWN                                                                                   
With a background in Manufacturing, Business, Quality System Auditing, Early Childhood Teaching,
Special Education as well as Indexing, I would like to provide indexing services to various
types of publishers throughout the world.


S.L.A.M. Resource 

Freelance Indexing and Virtual Assistance

Manufacturing Experience

Aug 1996 - Jan 2004
Positions Held included:
Administrative Assistant       Jan 2001-Jan 2004  (CNS Yarns)
Operations Coordinator       Nov 2000-Dec 2001 (Sky Eye)
Quality Assurance Director  Aug 1996-Nov 2000 (Thorburn)


  •       General Office Administration (communicate with suppliers and customers, purchase orders/invoices/ shipping/customs and other documentation)
  •       Responsible for ensuring that product and documentation met all customer specifications, contractual and Government Code requirements
  •       Hired, trained and supervised QC inspectors and Documentation Coordinator
  •       Primary contact for customer and governmental inspectors
  •       Coordinated assembly and repair of units in-house
  •       Expedited and arrange transportation of units to and from North American and European sites
  •       Procured, scheduled and witnessed testing services and equipment
  •       Performed Liquid Penetrant Inspection (CGSB Level II) on parts and welds
  •       Implemented and monitored production, repair and test procedures
  •       Prepared, reviewed and approved manufacturing, inspection and test plans
  •       Maintained various Quality System Manuals and Certifications (ISO, CSA N285, CSAB51, ASME B31.1/.3)
  •       Performed Quality System Audits (Lead auditor) and issued annual QS reports
  •       Prepared, performed and participated in training seminars with employees
Teaching Experience
Aug 1989 – June 1996
   Grade 3 – Laval, Quebec
   Kindergarten Bilingual – Morin Heights Quebec
   Grade 1/2/3 combined in Kanesatake, Quebec (Federal Government – Indian Affairs)
  •       Taught all subjects (including French Second Language and computers)
  •       Taught with and created hands-on, child centered, activity based programs
  •       Taught remedial grade 3 French
  •       Adapted all programs to respond to the requirements of children with special needs (fully integrated)
  •       Secretary of School Council

Jan 1984-Aug 1986

      Tutoring children with special needs (dyslexia)
      Attended various sessions at the McGill Learning Session with the students and parent
      Created various activities to reinforce skills learned during sessions and at school
      Attended Parent-Teacher interviews


 Graduate School 2008–2010      
             Basic Indexing Course (Certificate of Completion)
 ISC Anual Conferences: 2012, 2011, 2010, 2009
               Attended various workshops
               Volunteer during 2009 and 2010 conference
               Volunteer Coordinator for 2011 and 2012
CWB Welding Foreman Course Summer 1999
CGSB Liquid Penetrant Level II Certification Spring 1999
ISO 9000 Internal Auditor for Manufacturing Course April 1998

McGill Summer Institute on Inclusive Classrooms and Schools –  9-13 July 1996

McGill University Continuing Education 1990-1996  
             Certificate in Special Education (Partial), part-time while teaching

McGill University – Bachelor of Education (Early Childhood)  1986-1989  G.P.A. 3.5 (Faculty Scholar ‘87-‘88)


Indexing Society of Canada – 2009-2014 and 2016
Electronic Discussion groups: Cindex, IndexersDiscussion Group, Index-L and Index Peers


Fluent English written and spoken
French written and spoken
Some basic Spanish, a few words in Mohawk and Russian


Reading, soccer, skating, hockey, gardening, volunteering at elementary school and music

Computer knowledge: Cindex, Adobe Acrobat, Windows, Word, Excel, Outlook, Access, PowerPoint, Quickbooks and Simply Accounting